If you reached your limit of Rethink/Apto licenses, please contact your Account Executive or reach out to Product Support (Support@buildout.com).

Once the appropriate parties have received your request for a new license, your Account Executive will create an Add-On contract for you to sign.

As soon as your Account Executive receives the signed contract for the additional license(s), our Finance Team will process the payment and submit a request to provision your new license(s). This process typically takes between 24 and 48 hours. A member of our team will reach out when the licenses are provisioned to let you know that you can now add your new user(s).

Please reach out to Product Support (Support@buildout.com) if you have any questions about adding licenses and we will redirect you to the appropriate team member.